Keep failed Stripe payments from slipping through
When a Stripe payment intent fails, Notis can open a Dynamics 365 case with the available payment and customer context.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Create Case
Creates a new case (incident) entity record in dynamics crm using the web api.
Why this helps
Payment failures can sit unnoticed when the alert lands in a separate tool from your support queue.
- Create a support record as soon as a payment intent fails.
- Keep investigation and follow-up in your Dynamics 365 case queue.
- Include only context available in the Stripe event.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Dynamics 365 in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to open a Dynamics 365 case for a failed payment intent and include the event's available customer and payment details.
- 4Pick Stripe's Payment Intent Failed trigger and choose where run reports should go.
- 5Test with one real failed payment intent and review the resulting case.
Questions about this workflow
Does this retry or collect the failed payment?
No. It creates a Dynamics 365 case for investigation; it does not retry or collect the payment.
What payment details will be included?
Notis can use details present in the Stripe event. Ask it to avoid guessing when customer or payment information is missing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Dynamics365. A trigger fires from one place; an action lands in another.
Stripe triggers
Dynamics365 actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get all invoices action
Get all invoices action
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Account
Creates a new account entity record in dynamics crm using the web api.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create Case
Creates a new case (incident) entity record in dynamics crm using the web api.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create Contact
Creates a new contact entity record in dynamics crm using the web api.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create Invoice
Creates a new invoice entity record in dynamics crm using the web api.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Create Lead
Creates a new lead entity record in dynamics crm using the web api.
Product Created Trigger
Triggered when a product is created in Stripe
Create Opportunity
Creates a new opportunity entity record in dynamics crm using the web api.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create Sales Order
Creates a new sales order entity record in dynamics crm using the web api.
Connect any two apps with Notis in the middle.
Stripe and Dynamics365, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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