Add contact context to failed payment follow-up
When a payment intent fails, Notis can send available customer details for enrichment and email validation before your team follows up.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Batch Enrich Contacts
Tool to batch enrich contacts with email validation and company info. use after gathering up to 250 contacts.
Why this helps
A failed payment creates a follow-up task, but finding the right business contact can add another delay.
- Pair a failed payment signal with contact enrichment.
- Validate available business email addresses for recovery outreach.
- Report when the event lacks enough details for a useful match.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Dropcontact once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for failed payment contact research.
- 3Tell Notis to batch enrich available customer contact details after a failed payment intent and report enrichment results and missing details.
- 4Pick the Stripe Payment Intent Failed trigger and choose where run reports should go.
- 5Test the automation with one real failed payment intent event.
Questions about this workflow
Does this retry the payment?
No. The listed Dropcontact action enriches contact details. It does not retry or change a Stripe payment.
Can it find a contact from every failed payment?
No. It can only work with the details available to the automation and the matches Dropcontact can return.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Dropcontact. A trigger fires from one place; an action lands in another.
Stripe triggers
Dropcontact actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Batch Enrich Contacts
Tool to batch enrich contacts with email validation and company info. use after gathering up to 250 contacts.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Webhook Subscriptions
Tool to list webhook subscriptions. use when you need to inspect your configured webhooks.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Retrieve Enrichment Results
Tool to retrieve enrichment results. use after submitting enrichment requests and use when you need to fetch the completed enrichment data by request id.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Product Created Trigger
Triggered when a product is created in Stripe
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Connect any two apps with Notis in the middle.
Stripe and Dropcontact, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Dropcontact.