Follow up on failed Stripe payments by SMS
Give customers a timely nudge when a payment fails, with a simple path to try again.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Send SMS
Tool to send a single sms to a contact. use when you need to deliver a targeted message immediately or schedule it for later.
Why this helps
Failed payments can sit unnoticed while a busy founder has to identify the customer and write a follow-up manually.
- Reach customers soon after a payment failure.
- Reduce manual payment follow-up.
- Keep the message focused on resolving the failed payment.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Dripcel once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to text the customer with a concise payment retry reminder using the available Stripe event details.
- 4Pick the Stripe Payment Intent Failed trigger and choose where run reports should go.
- 5Test with one real failed payment example and confirm the message is appropriate.
Questions about this workflow
What starts this automation?
A Stripe Payment Intent Failed event starts it.
Can the text include a payment retry link?
Ask Notis to include a retry link only if one is present in the event data or another connected source; otherwise provide the link or instructions in your prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Dripcel. A trigger fires from one place; an action lands in another.
Stripe triggers
Dripcel actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Invoice Payment Succeeded Trigger
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Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
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Connect any two apps with Notis in the middle.
Stripe and Dripcel, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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