Mark contacts when a Stripe subscription ends
Make subscription endings visible in Dripcel so you can decide whether a personal follow-up is needed.
Trigger
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Action
Add tags to a contact
Tool to add tags to a contact. use when you need to assign tag ids or tag names to an existing contact by msisdn. set create missing contact=true to auto-create the contact if it does not exist.
Why this helps
Subscription cancellations can disappear into billing activity, leaving customer records stale and follow-up inconsistent.
- Surface ended subscriptions in the contact record.
- Make a later retention review easier.
- Avoid manually reconciling cancellation events and contacts.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Dripcel once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Describe the tag to apply and how Notis should identify the contact using available event details.
- 4Pick the Stripe Subscription Deleted trigger and select a run report destination.
- 5Test with one real subscription deletion and check the contact tag.
Questions about this workflow
Does a deleted subscription mean the customer should be removed?
No. This workflow tags the contact for visibility; it does not delete the contact or infer why the subscription ended.
What if Stripe's event does not include a cell number?
Provide a way to identify the Dripcel contact in your instruction or ensure the event details contain the contact's cell number.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Dripcel. A trigger fires from one place; an action lands in another.
Stripe triggers
Dripcel actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Contact
Tool to delete a contact by their cell number. use when you need to remove a contact from dripcel after confirming the msisdn.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
Stripe and Dripcel, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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