Remind customers about failed payments by postcard
Offer a simple next step when an online payment fails, with a reminder postcard delivered by mail.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Send Postcard
Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')
Why this helps
A failed payment reminder can be missed when it relies on an already crowded inbox.
- Add a physical reminder to your failed payment follow-up.
- Use a concise, approved reminder design.
- Give customers a clear next step in the message you supply.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Docupost once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Describe the reminder postcard in one instruction, including artwork URLs and a trusted address source.
- 4Pick the Stripe Payment Intent Failed trigger and choose where run reports go.
- 5Test with one real failed payment and confirm recipient and design details before sending.
Questions about this workflow
Can the postcard include a payment link?
Include the link in your supplied postcard design or content, and make sure it points to a destination you control.
Does the event say why the payment failed?
The event is described as a failed payment intent. Do not assume a specific failure reason unless that information is available from a source you specify.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Docupost. A trigger fires from one place; an action lands in another.
Stripe triggers
Docupost actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Send Letter
Tool to send a letter via u.s. mail with specified recipient, sender, and pdf. use after confirming recipient and document details. example: send letter(to name='john doe', to address='123 main st, ...', file url='https://...')
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Send Postcard
Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Product Created Trigger
Triggered when a product is created in Stripe
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Connect any two apps with Notis in the middle.
Stripe and Docupost, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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