Mail a notice when a Stripe payment fails
Give customers a clear next step with a mailed payment notice after a payment intent fails.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Send Letter
Tool to send a letter via u.s. mail with specified recipient, sender, and pdf. use after confirming recipient and document details. example: send letter(to name='john doe', to address='123 main st, ...', file url='https://...')
Why this helps
Failed payments can disappear into a dashboard while follow-up waits on someone to notice and prepare a letter.
- Start a consistent mailed follow-up when a payment intent fails.
- Use a notice document and recipient details supplied in your instruction.
- Keep the payment event and mailing work in one automation.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Docupost once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Describe the payment notice outcome in one instruction, including the document and how to obtain the recipient address.
- 4Pick the Stripe Payment Intent Failed trigger and choose where run reports go.
- 5Test with one real failed payment example and confirm the recipient and document before sending.
Questions about this workflow
Does Stripe provide the customer's mailing address in this event?
The event description does not guarantee an address. Provide a trusted source for the recipient address in your instruction, and have Notis confirm the recipient and document details before sending.
What does the automation mail?
It uses a PDF URL and recipient and sender details available from the sources you specify.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Docupost. A trigger fires from one place; an action lands in another.
Stripe triggers
Docupost actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Send Letter
Tool to send a letter via u.s. mail with specified recipient, sender, and pdf. use after confirming recipient and document details. example: send letter(to name='john doe', to address='123 main st, ...', file url='https://...')
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Send Postcard
Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Product Created Trigger
Triggered when a product is created in Stripe
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Connect any two apps with Notis in the middle.
Stripe and Docupost, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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