Keep failed direct charges documented
Create a structured internal record when a direct charge fails, so the team can review the event without rebuilding its context.
Trigger
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Action
Generate documents from template
Tool to generate document(s) from a template by merging JSON data or uploading a data file. Use when you need to programmatically produce one or more documents and receive metadata including a download URL.
Why this helps
A failed charge can be hard to investigate later when the relevant details are not captured in a consistent place.
- Capture available failure details in a standard format.
- Make payment issue review more consistent.
- Reduce repeated context gathering.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Docugenerate once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for failed charge records.
- 3Tell Notis to generate an internal case record using available charge details and your chosen template.
- 4Pick the Stripe Charge Failed trigger and choose where run reports should go.
- 5Test with one real failed direct charge event.
Questions about this workflow
Which failures trigger this workflow?
It uses the Stripe Charge Failed event for direct charges in Stripe's legacy Charges API.
Can the record include a resolution?
Only if a resolution is available or you add it later. This trigger reports a failed charge and does not supply a future resolution.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Docugenerate. A trigger fires from one place; an action lands in another.
Stripe triggers
Docugenerate actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Generate documents from template
Tool to generate document(s) from a template by merging JSON data or uploading a data file. Use when you need to programmatically produce one or more documents and receive metadata including a download URL.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Generate documents as ZIP
Tool to bulk generate multiple documents into a ZIP archive. Use when you need a batch of docs packaged as ZIP.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Generate document with attachments
Tool to generate a PDF with embedded attachments. Use when you need to bundle extra files into the PDF output.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Generate document with merge
Tool to generate a PDF and append additional PDF files. Use when you need to merge extra pages into a generated document.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Update Document
Tool to update a document's metadata. Use when renaming an existing document after confirming the document ID.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get or list templates
Tool to retrieve or list existing templates. Use when needing template IDs and metadata before making updates or generating documents.
Product Created Trigger
Triggered when a product is created in Stripe
Update Template
Tool to update a template’s file and settings. Use after confirming the template ID and desired inputs.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Connect any two apps with Notis in the middle.
Stripe and Docugenerate, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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