Bring project context into a failed payment review
Pair a payment failure signal with a current DeskTime project overview for a more informed follow-up.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Get Projects List
Tool to retrieve all active projects for the company, including related tasks. use when you need projects overview after authentication.
Why this helps
A failed payment can prompt urgent follow-up, while the relevant work context is in another app.
- Retrieve active projects when a payment intent fails.
- Bring project and task context into a payment follow-up review.
- Reduce app switching while deciding on the next step.
Setup
Build it in a few focused steps.
- 1Connect Stripe and DeskTime once in the Notis portal.
- 2In Automations, choose New Automation and give it a name.
- 3Tell Notis to retrieve the active DeskTime project list when a Stripe payment intent fails and summarize relevant available context.
- 4Pick the Stripe Payment Intent Failed trigger and choose where run reports should go.
- 5Test with one real failed payment event and review the report.
Questions about this workflow
Does this identify which project belongs to the customer?
Only if the event and project details contain information Notis can use to match them. Otherwise, the report is a general active project overview.
Does this contact the customer or retry payment?
No. The available DeskTime action retrieves projects; it does not contact customers or modify Stripe payments.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Desktime. A trigger fires from one place; an action lands in another.
Stripe triggers
Desktime actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Project with Optional Task
Tool to create a new project with an optional initial task. use when you need to set up a new desktime project programmatically.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Account Details
Tool to retrieve detailed information about the authenticated user's company account. use after confirming the api key is valid to fetch company name, work settings, account timezone, and timestamp.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Get All Company Employees
Tool to list all employees in the company, including their roles and statuses. use after confirming valid credentials to fetch the organization’s roster.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Get Employee Data
Tool to fetch data for all employees within the company. use after verifying the api key is valid.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Get Employee Projects
Tool to retrieve information about projects assigned to employees, including project names, durations, and statuses. use when you need to fetch per-employee project tracking data for a specific date.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get Employee Projects and Apps
Tool to retrieve an employee's tracked projects and application usage. use when you need combined project/app time data for a given employee and date (defaults to current user and today). example: "get projects and apps for employee 711867 on 2025-07-28."
Product Created Trigger
Triggered when a product is created in Stripe
Get Projects List
Tool to retrieve all active projects for the company, including related tasks. use when you need projects overview after authentication.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Ping DeskTime API
Tool to check the api's availability and confirm the service is operational. use when you need to verify that the desktime api is reachable and responsive.
Connect any two apps with Notis in the middle.
Stripe and Desktime, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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