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Keep survey delivery issues visible

A regular bounced contact review helps you notice delivery problems before they quietly pile up.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

List Bounced People

Tool to retrieve all bounced people for your account, ordered by bounce time (oldest first). Use when you need to identify email addresses that have bounced. Supports pagination via per_page and page parameters, and optional Unix timestamp filters (since, until) to restrict results to specific time ranges.

Why this helps

Bounced survey emails can go unnoticed, leaving gaps in feedback collection and another list to inspect manually.

  • Review bounced contacts on a recurring schedule.
  • Make email delivery issues visible in a chosen report channel.
  • Reduce manual list checking.

Setup

Build it in a few focused steps.

  • 1Connect Delighted once in the Notis portal.
  • 2Create an automation in the portal or from any channel.
  • 3Tell Notis to retrieve bounced people and summarize the contacts that need review.
  • 4Pick a recurring schedule and choose where run reports go.
  • 5Test with one real report and confirm how you want the results presented.

Questions about this workflow

Does this automatically update or remove bounced people?

No. It retrieves the bounced people list for review; it does not change contact status.

Can I review bounces from a certain time period?

The action supports optional time filters. Describe the period you need in your instruction.

What does the report include?

It summarizes the bounced people returned by Delighted, subject to the available response data and pagination.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Delighted. A trigger fires from one place; an action lands in another.

Stripe triggers

Delighted actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Person to Autopilot Email

Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Create or Update Person

Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Delete Pending Survey Requests

Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Delete Person

Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Get Autopilot Email Configuration

Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Get Autopilot SMS Configuration

Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

List Autopilot SMS Memberships

Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Delighted, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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