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See Recent Datascope Activity Alongside Failed Stripe Payments

Give payment follow-up the service context it needs, without switching between systems to search for recent field reports.

Trigger

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

Action

Get All Answers With Metadata

Tool to retrieve all answers with metadata from the DataScope platform. Returns up to 600 form answers with form metadata, user information, timestamps, and GPS coordinates. Use when you need to fetch submission data with filtering options by form, user, date range, or location.

Why this helps

A failed payment can trigger urgent follow-up, but the person handling it may not know whether a recent visit or issue already explains the account's situation.

  • Include recent field submissions in the payment failure report when a reliable identifier is available.
  • Give the follow-up owner useful context in one report.
  • Avoid treating missing matching submissions as evidence that no service issue exists.

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Datascope once in the Notis portal.
  • 2Create an automation and give it a clear name.
  • 3Tell Notis to retrieve relevant Datascope answers for a failed payment using an available customer or location identifier, then summarize matches and report when no reliable match is available.
  • 4Pick the Stripe Payment Intent Failed trigger and choose where run reports should go.
  • 5Test with one real failed payment intent and a known Datascope submission.

Questions about this workflow

What identifier does Notis use to find related submissions?

Your instruction should name a customer or location identifier that is present in the Stripe event and usable to search Datascope.

Does a failed payment mean the customer has a field issue?

No. The report can provide matching Datascope history as context; it should not infer a cause from the payment failure.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Datascope. A trigger fires from one place; an action lands in another.

Stripe triggers

Datascope actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Location

Tool to create a new location in DataScope with geographic coordinates. Use when you need to register a physical location with name and code identifiers.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get All Answers V2

Tool to retrieve last answers from Datascope forms (limit 200 per request). Use when you need to fetch form submissions with optional filtering by form, user, date range, or location. Supports pagination via offset parameter for retrieving additional batches.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Get All Answers With Metadata

Tool to retrieve all answers with metadata from the DataScope platform. Returns up to 600 form answers with form metadata, user information, timestamps, and GPS coordinates. Use when you need to fetch submission data with filtering options by form, user, date range, or location.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Get all list elements

Tool to retrieve all items from a specific metadata list in Datascope. Use when you need to fetch all elements belonging to a particular list type (products, locations, customers, etc.).

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Get All Locations

Tool to retrieve all locations configured in the DataScope system. Use when you need to access location data including addresses, coordinates, and company associations.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Get Last Tickets

Tool to retrieve the last 5 tickets (findings) from the DataScope system. Use when you need to view recent tickets or findings.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Get List Element

Tool to retrieve a specific element from a metadata list by type and ID. Use when you need to fetch detailed information about a specific list element such as locations, products, or other metadata objects.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Get Ticket Types

Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Datascope, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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