Make failed payments easier to follow up on
A payment failure can slip past while you are busy. Have Notis turn the Stripe alert into a Dailybot kudos message that keeps a thoughtful customer follow-up on your radar.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Give Kudos to Users
This tool allows giving kudos to one or multiple users in dailybot. kudos can be given either on behalf of dailybot or the api key owner.
Why this helps
Payment problems can go unnoticed until a customer raises them, leaving your team to reconstruct what happened and who should follow up.
- Make payment issues visible to the team as they happen.
- Prompt a human follow-up without sending an automated customer message.
- Recognize the teammate who takes ownership of a sensitive customer issue.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Dailybot once in the Notis portal.
- 2Create an automation in the portal or tell Notis what you want from any channel.
- 3In one instruction, ask Notis to give kudos when a Stripe payment intent fails and include the available payment context.
- 4Pick the Stripe Payment Intent Failed trigger, then choose where run reports should go.
- 5Test with one real failed-payment example.
Questions about this workflow
Does this message the customer automatically?
No. The Dailybot action gives kudos to users. Use the message to recognize a teammate's follow-up; contact the customer through your normal support process.
Can the kudos go to the teammate who owns the customer?
Only if Notis can identify that teammate from available context or you specify the recipient in your instruction. The trigger may not include an owner.
What happens if the payment failure has no customer context?
Notis can only include details returned by Stripe. Test with a real example and adjust your instruction if key context is missing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Dailybot. A trigger fires from one place; an action lands in another.
Stripe triggers
Dailybot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Find User by UUID
This tool allows you to find and retrieve information about a specific user in dailybot. it uses the provided user uuid to lookup the user and returns detailed information including the user's uuid, full name, image, username, occupation, birth date, chat platform data, and organization details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Find Workflow by Name
This tool allows users to find a specific workflow within dailybot by providing the workflow name. it returns detailed information including the workflow id, workflow name, workflow status, workflow type, created at, and updated at. it is especially useful to locate a workflow before running or modifying it.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Get All Users
This tool retrieves a list of all users within the organization from dailybot. it doesn't require any input parameters other than authentication. the returned json contains user details including uuid, active status, full name, and organizational data.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Get Workflows List
This tool retrieves a list of all workflows that the authenticated user has access to in dailybot. it can be executed independently with only the authentication required, and it supports optional pagination parameters (page, per page) to refine the response.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Give Kudos to Users
This tool allows giving kudos to one or multiple users in dailybot. kudos can be given either on behalf of dailybot or the api key owner.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Send Message
This tool allows sending a message through dailybot to either specific users or channels/rooms. the message can include markdown formatting.
Product Created Trigger
Triggered when a product is created in Stripe
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Connect any two apps with Notis in the middle.
Stripe and Dailybot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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