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Turn failed payments into a clear chatbot follow-up

When a Stripe payment intent fails, get your CustomGPT project list ready for a quick review and decide what needs attention.

Trigger

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

Action

List CustomGPT Projects

Tool to list all CustomGPT agents. Use when you need to retrieve agent projects with pagination support after setting your API key.

Why this helps

A payment failure can be easy to miss when billing and chatbot administration live in separate tools.

  • Bring the project inventory into the same review as a failed payment.
  • Reduce the context switching needed to decide on follow-up.
  • Keep the automation focused on reviewing available project data.

Setup

Build it in a few focused steps.

  • 1Connect Stripe and CustomGPT once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3Describe in one instruction that a failed payment should prompt a CustomGPT project review.
  • 4Pick the Stripe Payment Intent Failed trigger and choose where run reports go.
  • 5Test with one real failed payment example.

Questions about this workflow

Does this workflow change a CustomGPT project?

No. It uses the List CustomGPT Projects action to retrieve projects for review.

Can it identify which project belongs to the failed payment?

The available action lists projects but does not establish a billing-to-project relationship. Supply any needed account or project context in your instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Customgpt. A trigger fires from one place; an action lands in another.

Stripe triggers

Customgpt actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete CustomGPT Project

Tool to delete a CustomGPT project by ID. Use when you need to permanently remove an existing agent after confirming the ID.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete CustomGPT Project License

Tool to delete a CustomGPT project license by ID. Use after confirming both projectId and licenseId; this permanently removes the license.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Get Project License

Tool to retrieve a license for a specific project. Use when you need to fetch license details by license ID.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Get Project Settings

Tool to retrieve a specific agent's settings. Use when inspecting or auditing an agent's configuration after setup.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Get Usage Limits

Tool to get user's agents, words, and queries usage limits. Use when you need to check current account quotas after authentication.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Get Current User Profile

Tool to retrieve the current user's profile information. Use when you need to display or verify authenticated user details after login.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

List Conversation Messages

Tool to list messages in a conversation. Use when you need to retrieve the full chat history after starting a conversation session.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

List CustomGPT Project Licenses

Tool to list all licenses for a CustomGPT project. Use when you have a project ID and want to fetch its license entries.

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Customgpt, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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