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Pause the related Coupa approval when a Stripe payment fails

A failed Stripe payment can flag the related pending Coupa approval for a pause, giving your team time to review the payment issue before work advances.

Trigger

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

Action

Hold Approval

Tool to place an approval on hold. Use when you need to pause approval workflow temporarily.

Why this helps

A payment failure can go unnoticed while a related approval continues through its queue.

  • Surface failed payments in the approval process
  • Give the team time to review an exception
  • Reduce manual checks across Stripe and Coupa

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Coupa once in the Notis portal.
  • 2Create an automation from Automations, New Automation, and name it for payment exception review.
  • 3Tell Notis to find the related pending Coupa approval and place it on hold when the Stripe payment intent fails, adding context when available.
  • 4Pick the Stripe Payment Intent Failed trigger and select a run report destination.
  • 5Test with one real failure example and verify the correct approval is held.

Questions about this workflow

Will this hold every Coupa approval?

Your instruction should tell Notis to identify only the approval related to the failed payment. If the event lacks a reliable link to an approval, provide a matching rule or use a human review step.

Does this reject the approval?

No. It uses Coupa's Hold Approval action to pause a pending approval. A team member can review and decide what to do next.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Coupa. A trigger fires from one place; an action lands in another.

Stripe triggers

Coupa actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Abandon Invoice

Tool to abandon an invoice. Use when an invoice is invalid and needs to be abandoned. Invoice once abandoned cannot be reversed.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Account

Tool to create a Coupa account. Use when you need to provision a new general ledger account with a specific chart-of-accounts type and code segments.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

List Accounts

Tool to list accounts from Coupa. Use when you need to retrieve account IDs and codes with optional filters and pagination.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Get Recent Accounts

Tool to retrieve recently accessed accounts from Coupa. Use when you need to view accounts that the user has recently interacted with.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Get Account

Tool to retrieve a specific account by ID. Use when you need detailed account information including segments, type, and status.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Update Account

Tool to update an existing Coupa account. Use when you need to modify account information including account type, activation status, code segments, and display name.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

List Account Types

Tool to list account types in Coupa. Use when you need account type IDs and names for account creation.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Get Account Type

Tool to retrieve a specific account type by ID. Use when you need detailed information about a chart of accounts.

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Coupa, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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