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Keep Stripe charge failures visible on Coupa expense reports

Give expense reviewers the payment context they need by adding a note to the Coupa report related to a failed Stripe charge.

Trigger

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

Action

Add Comment to Expense Report

Tool to add a comment to an expense report. Use when you need to add notes or feedback to an existing expense report.

Why this helps

Charge failures and expense details sit in separate systems, making it easy to miss the context during review.

  • Keep charge issue context with the expense report
  • Reduce manual copying between payment and expense tools
  • Help reviewers spot payment exceptions sooner

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Coupa once in the Notis portal.
  • 2Create a named automation from Automations, New Automation.
  • 3In one instruction, ask Notis to find the related Coupa expense report and add a concise note when a Stripe charge fails.
  • 4Choose the Stripe Charge Failed trigger and where Notis should send run reports.
  • 5Test with one real failed charge and confirm the note lands on the intended report.

Questions about this workflow

What happens if the charge cannot be matched to a report?

The workflow depends on a useful identifier or matching rule. Add the rule to your instruction, and have Notis report cases where it cannot confidently identify a report.

Does this cover every type of Stripe payment failure?

This trigger covers failures from Stripe's legacy Charges API. Payment Intent failures use a separate Stripe event.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Coupa. A trigger fires from one place; an action lands in another.

Stripe triggers

Coupa actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Abandon Invoice

Tool to abandon an invoice. Use when an invoice is invalid and needs to be abandoned. Invoice once abandoned cannot be reversed.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Account

Tool to create a Coupa account. Use when you need to provision a new general ledger account with a specific chart-of-accounts type and code segments.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

List Accounts

Tool to list accounts from Coupa. Use when you need to retrieve account IDs and codes with optional filters and pagination.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Get Recent Accounts

Tool to retrieve recently accessed accounts from Coupa. Use when you need to view accounts that the user has recently interacted with.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Get Account

Tool to retrieve a specific account by ID. Use when you need detailed account information including segments, type, and status.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Update Account

Tool to update an existing Coupa account. Use when you need to modify account information including account type, activation status, code segments, and display name.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

List Account Types

Tool to list account types in Coupa. Use when you need account type IDs and names for account creation.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Get Account Type

Tool to retrieve a specific account type by ID. Use when you need detailed information about a chart of accounts.

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Coupa, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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