Respond to Stripe payment failures with a prepared Convolo reply
Make it easier to follow up when a payment does not go through.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Get Character Response
Tool to generate a response from a ConvAI character based on text or audio input. Use when needing a text or voice reply in an ongoing session.
Why this helps
A failed payment can leave a customer unsure what happened and leave your team to compose the next response from scratch.
- Prepare a response promptly after a payment intent fails.
- Give customer follow-up a clear starting point.
- Reduce repetitive writing during payment recovery.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Convolo ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3In one instruction, ask Notis to use available failure details as input for a helpful Convolo character response.
- 4Pick the Stripe Payment Intent Failed trigger and choose where run reports should go.
- 5Test with one real failed payment intent and review the response.
Questions about this workflow
Will this retry or refund the payment?
No. The available Convolo action generates a character response. It does not retry payments or modify Stripe records.
Can the response state why the payment failed?
It can use the failure information Stripe returns. If the reason is unavailable, the instruction should avoid guessing and use a general, helpful response.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Convolo ai. A trigger fires from one place; an action lands in another.
Stripe triggers
Convolo ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Character
Tool to create a new character. Use when you have name, voice type, backstory, and optional actions ready.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Define or Update Character Actions
Tool to define or update the list of actions a character can perform. Use when you need to configure or adjust character capabilities before deployment.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Evaluate Character Performance
Tool to evaluate a character's performance based on interactions. Use after fetching a conversation session and constructing your prompt.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Generate Starter Conversation
Tool to generate starter conversation suggestions for a character. Use when you need opening or follow-up dialogue lines.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Get Character Response
Tool to generate a response from a ConvAI character based on text or audio input. Use when needing a text or voice reply in an ongoing session.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
List Voices
Tool to retrieve the list of available voice types. Use when selecting voices before generating speech.
Product Created Trigger
Triggered when a product is created in Stripe
Set Core AI Settings
Tool to set core AI settings for a character. Use after confirming character existence.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Update Character Backstory
Tool to update a character's backstory. Use when you need to modify the backstory of an existing character after confirming its ID. Only the provided fields will be updated.
Connect any two apps with Notis in the middle.
Stripe and Convolo ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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