Review the roster when a Stripe payment fails
A payment failure can flag an account that deserves a quick look. Ask Notis to pull the Connecteam roster and summarize any relevant next steps.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Get Users
Tool to retrieve a list of all users associated with your account. use when you need to fetch and filter user data.
Why this helps
A failed payment is easy to lose in a busy inbox, especially when you need to check team records separately.
- Bring the payment alert and staff roster into one review.
- Get a short summary instead of manually opening multiple systems.
- Avoid treating a payment failure as grounds to deactivate a worker.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Connecteam once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Describe the outcome in one instruction: when a payment intent fails, retrieve the Connecteam user list and summarize whether any team follow-up is indicated by the event details.
- 4Pick Stripe Payment Intent Failed as the trigger.
- 5Choose a report channel, then test with one real example.
Questions about this workflow
Does this workflow change Connecteam users?
No. It retrieves the user list for review and does not modify user records.
Will it know which user is connected to a failed payment?
Only if the Stripe event contains enough identifying information to make that connection. Otherwise, the summary should say that the relationship is unclear.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Connecteam. A trigger fires from one place; an action lands in another.
Stripe triggers
Connecteam actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Archive Users
Tool to archive one or more users by their unique ids. use when you need to deactivate users without deleting their records.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Users
Tool to create multiple users in connecteam. use when you need to add several staff or admin accounts at once.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Generate Upload URL
Tool to generate a pre-signed url for uploading a file. use when you need a secure, time-limited url prior to file upload.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Get Chat
Tool to retrieve chat conversations. use when you need to list all team chats/channels after confirming your communications hub is on expert plan.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Get Custom Field Categories
Tool to retrieve all custom field categories. use when you need to list or filter custom field categories in your connecteam account.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get Custom Fields
Tool to retrieve all custom fields associated with the account. use when you need to filter, sort, or page through custom fields after authentication.
Product Created Trigger
Triggered when a product is created in Stripe
Get Forms
Tool to retrieve all form definitions from connecteam. use when you need to list all existing forms after enabling the forms api.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Get Jobs
Tool to retrieve a list of job objects relevant to a specific instance id. use after confirming scheduler or time clock instance id when you need to filter and page through jobs.
Connect any two apps with Notis in the middle.
Stripe and Connecteam, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Connecteam.