Check smart groups after a direct charge fails
Notis can bring your Connecteam smart groups into the review of a failed direct charge, making it easier to see if your own process calls for follow-up.
Trigger
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Action
Get Smart Groups
Tool to retrieve all smart groups associated with the account. use when you need to list all smart groups after authenticating with a valid api key.
Why this helps
A payment alert can lead to scattered searches when you are not sure which operational group needs attention.
- Gather smart group context without a separate manual lookup.
- Keep the review read-only and easy to scan.
- Surface when the event lacks enough information to identify a relevant group.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Connecteam once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Describe the outcome in one instruction: after a direct charge fails, retrieve Connecteam smart groups and report only a relationship supported by the event details.
- 4Pick Stripe Charge Failed as the trigger.
- 5Choose a report channel, then test with one real example.
Questions about this workflow
Does a failed charge identify a Connecteam group?
Not necessarily. The report should only suggest a group when the event has enough information to support the connection.
Does this change group membership?
No. It retrieves smart groups for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Connecteam. A trigger fires from one place; an action lands in another.
Stripe triggers
Connecteam actions
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Connect any two apps with Notis in the middle.
Stripe and Connecteam, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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