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Start the CommCare workflow when a subscription is added

Turn a new Stripe subscription into a defined CommCare form submission so the operational next step is easier to remember.

Trigger

Subscription Added Trigger

Triggered when a subscription is added in Stripe

Action

Submit Form to CommCare

Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).

Why this helps

Subscription starts can sit in a billing dashboard while someone waits to kick off the associated program workflow.

  • Connect a new subscription to its next operational step
  • Reduce manual monitoring of subscription activity
  • Keep the form submission attempt visible in run reports

Setup

Build it in a few focused steps.

  • 1Connect Stripe and CommCare once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a clear name.
  • 3Describe in one instruction what CommCare form should be submitted when a subscription is added.
  • 4Pick the Stripe Subscription Added trigger and choose where run reports should go.
  • 5Test with one real subscription and review the CommCare result.

Questions about this workflow

Can this create a case for the subscriber?

The workflow submits an XForm. Whether that creates or updates a case depends on the form and CommCare configuration.

What if the subscription does not include all form details?

Notis can only use available information. Provide any required data or program context not included in the Stripe event.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to CommCare. A trigger fires from one place; an action lands in another.

Stripe triggers

CommCare actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Lookup Table

Tool to create a new lookup table in a CommCare domain. Use when you need to set up reference data structures like product catalogs, price lists, or configuration tables. Requires 'Edit Apps' permission.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Web User Invitation

Tool to create an invitation for a new web user in CommCare. Use when you need to invite a user with specific role and permissions. Requires 'Edit Web Users & Edit Access API' permissions.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

List Reports

Tool to retrieve available reports configured in a CommCare project. Use when you need to discover what reports exist before downloading report data via the Download Report Data API.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Single Sign On

Tool to validate login credentials and retrieve user profile for a mobile worker or web user. Use when you need to authenticate a user and obtain their profile information including roles, permissions, locations, and configuration details.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Submit Form to CommCare

Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Submit Form ODK Compatible

Tool to submit form data using ODK-compatible endpoint for Android client compatibility. Use when submitting XForm data to CommCare. Requires properly formatted XML with metadata including unique instanceID.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Connect any two apps with Notis in the middle.

Stripe and CommCare, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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