Get a clear next step for each failed payment
When a payment intent fails, ask Cody to explain the likely cause using your company knowledge and suggest a practical follow-up.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Send Message
Tool to send a message to Cody AI and receive an AI-generated response. Use when you need to send a user message to a conversation and get the AI's reply.
Why this helps
Failed payments can get buried while you switch between Stripe, customer context, and internal guidance.
- Review failure details alongside relevant company guidance in Cody.
- Get a short list of next steps to consider.
- Keep payment troubleshooting in one Cody conversation.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Cody once in the Notis portal.
- 2Create an automation in the portal or tell Notis what outcome you want.
- 3In one instruction, tell Notis to send payment intent failure details to your Cody finance conversation and ask for likely causes and follow-up steps.
- 4Pick the Payment Intent Failed trigger and choose where run reports should go.
- 5Test with one real failed payment and review Cody's response.
Questions about this workflow
What starts this workflow?
It starts when Stripe reports that a payment intent failed.
Will Cody decide whether to retry a payment?
Cody can suggest next steps based on the details and knowledge available to it. You decide whether to retry or contact the customer.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Cody. A trigger fires from one place; an action lands in another.
Stripe triggers
Cody actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Conversation
Tool to create a new conversation with a specified bot. Use when starting a new conversation thread with optional focus mode to limit bot's knowledge base to specific documents.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Document
Tool to create a new document with text or HTML content in Cody AI. Use when you need to add documents to Cody's knowledge base with up to 768 KB of content.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create Document From File
Tool to create a document by uploading a file (up to 100 MB). Supports txt, md, rtf, pdf, ppt, pptx, pptm, doc, docx, docm formats. Use when you need to add file-based documents to Cody's knowledge base. The file is processed asynchronously.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create Document from Webpage
Tool to create a document from a publicly accessible webpage URL. Use when you need to import content from a webpage into Cody AI. The webpage must be accessible without login. If request fails, ensure the URL is publicly accessible and not blocked by a firewall.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create Folder
Tool to create a new folder in Cody AI for organizing content. Use when you need to create a folder to organize documents or conversations.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Delete Conversation
Tool to delete a conversation by its ID. Use when you need to permanently remove a conversation from the system.
Product Created Trigger
Triggered when a product is created in Stripe
Delete Document
Tool to delete a document by id. Use when removing a document that is no longer needed.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Get Conversation
Tool to fetch a conversation by its ID from Cody AI. Use when you need to retrieve details about a specific conversation. Supports optional includes parameter to filter response to list document IDs.
Connect any two apps with Notis in the middle.
Stripe and Cody, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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