Make subscription endings visible on customer records
When a subscription ends, update the matching customer record so your team has a clear cue for the next conversation.
Trigger
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Action
Update Customer
Tool to update an existing customer. use when modifying customer details like name, email, or address.
Why this helps
Subscription changes can be easy to miss when customer follow-up depends on a separate record.
- Keep customer records aligned with subscription changes
- Support timely, informed follow-up
- Reduce manual checks for ended subscriptions
Setup
Build it in a few focused steps.
- 1Connect Stripe and Cloudcart once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to locate the matching Cloudcart customer and update the customer detail your team uses for ended subscriptions; select Subscription Deleted.
- 4Choose a report channel and test with one real ended subscription, verifying the customer match.
Questions about this workflow
Does Subscription Deleted always mean the customer canceled?
The event description says a subscription was deleted. Use your own policy to decide what customer update or follow-up is appropriate.
What customer detail should be updated?
Specify an available customer field and the value your team uses. If there is no suitable field, have Notis report the event for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Cloudcart. A trigger fires from one place; an action lands in another.
Stripe triggers
Cloudcart actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add to Cart
Tool to add an item to the cart. use after confirming a product selection with desired quantity.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Clear Cart
Tool to remove all items from the specified cart. use when you need to empty the cart before adding new items or starting over.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create Category
Tool to create a new category. use when you need to add organizational structure to your product catalog.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create Customer
Tool to create a new customer in cloudcart. use when you need to register a new customer profile. provide validated customer details (name, email, and password).
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create Order
Tool to create a new order. use after assembling customer id, cart items, and optional addresses/payment info.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Create Product
Tool to create a new product. use when you have all details and want to add it to cloudcart.
Product Created Trigger
Triggered when a product is created in Stripe
Create Variant
Tool to create a new product variant for a given product. use when you need to add a variant with specific sku, price, and options.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create Variant Option
Tool to create a new variant option for a specific product variant. use when you need to add an option (e.g., 'large') with an optional price adjustment to an existing variant.
Connect any two apps with Notis in the middle.
Stripe and Cloudcart, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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