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Connect subscription endings to order follow-up

When a subscription ends, let Notis find a related Cloudcart order and mark it for the follow-up your team defines.

Trigger

Subscription Deleted Trigger

Triggered when a subscription is deleted in Stripe

Action

Update Order

Tool to update an existing order. use when you need to modify order details after creation (e.g., change status or addresses). provide only the fields you wish to change.

Why this helps

A subscription ending can leave open or related orders without an obvious owner or review cue.

  • Surface related orders that may need attention
  • Make follow-up more consistent
  • Keep uncertain matches out of automatic changes

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Cloudcart once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a clear name.
  • 3Tell Notis which related Cloudcart order to update for review after a subscription is deleted, and to report uncertain matches; pick Subscription Deleted.
  • 4Choose a report channel and test with one real deleted subscription, checking the order chosen.

Questions about this workflow

Will every ended subscription have a Cloudcart order?

Not necessarily. Have Notis report when no related order can be identified.

What does subscription deletion imply about the order?

The event only indicates that a subscription was deleted. Your instruction must define the order follow-up policy.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Cloudcart. A trigger fires from one place; an action lands in another.

Stripe triggers

Cloudcart actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add to Cart

Tool to add an item to the cart. use after confirming a product selection with desired quantity.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Clear Cart

Tool to remove all items from the specified cart. use when you need to empty the cart before adding new items or starting over.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Create Category

Tool to create a new category. use when you need to add organizational structure to your product catalog.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Create Customer

Tool to create a new customer in cloudcart. use when you need to register a new customer profile. provide validated customer details (name, email, and password).

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Create Order

Tool to create a new order. use after assembling customer id, cart items, and optional addresses/payment info.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Create Product

Tool to create a new product. use when you have all details and want to add it to cloudcart.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Create Variant

Tool to create a new product variant for a given product. use when you need to add a variant with specific sku, price, and options.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Create Variant Option

Tool to create a new variant option for a specific product variant. use when you need to add an option (e.g., 'large') with an optional price adjustment to an existing variant.

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Cloudcart, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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