Start a payment recovery campaign when an intent fails
Turn a failed payment event into a clear recovery message for the audience you choose, with the next step customers need.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Create and Send SMS Campaign
Tool to create and send an SMS campaign to a contact list. Use when you need to send bulk SMS messages to up to 20,000 recipients per call. Marketing messages must include opt-out mechanism.
Why this helps
Recovering failed payments can require repeated manual coordination across billing, contact lists, and messaging.
- Start recovery communication from a payment event
- Reduce manual outreach coordination
- Keep recovery copy consistent
Setup
Build it in a few focused steps.
- 1Connect Stripe and ClickSend once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to create and send a ClickSend campaign to the existing list you name after a payment intent fails, with recovery guidance and opt-out text.
- 4Pick the Stripe Payment Intent Failed trigger and choose where run reports should go.
- 5Test with one real failed payment example.
Questions about this workflow
Does this automatically retry the payment?
No. It starts an SMS campaign. Payment retries are not included in the listed ClickSend actions.
Does the campaign go only to customers with failed payments?
The action targets a contact list. Use an appropriately maintained list, and ensure your instruction does not imply the action can filter contacts by payment details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to ClickSend. A trigger fires from one place; an action lands in another.
Stripe triggers
ClickSend actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
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Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
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Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Calculate SMS Campaign Price
Tool to calculate the price for an SMS campaign before sending. Use when you need to estimate costs for an SMS campaign to a contact list. Pricing depends on the number of recipients, message length, and destination countries.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
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Product Created Trigger
Triggered when a product is created in Stripe
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Subscription Added Trigger
Triggered when a subscription is added in Stripe
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Connect any two apps with Notis in the middle.
Stripe and ClickSend, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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