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Start subscriber onboarding when Stripe adds a subscription

Help new subscribers get oriented while the decision to join is still fresh.

Trigger

Subscription Added Trigger

Triggered when a subscription is added in Stripe

Action

Complete Conversation

Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.

Why this helps

New subscribers may not know what to do next, while a founder has to remember each individual welcome follow-up.

  • Start onboarding close to subscription creation.
  • Deliver the first instructions consistently.
  • Reduce the need to track each welcome message by hand.

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Chatbotkit once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name and prompt.
  • 3Tell Notis to start a Chatbotkit conversation welcoming the subscriber and sharing the onboarding instructions you provide.
  • 4Pick the Stripe Subscription Added trigger and choose where run reports should go.
  • 5Test with one real subscription example.

Questions about this workflow

What event starts onboarding?

Stripe's Subscription Added event.

Can the message include a custom plan guide?

Yes, if you provide the guide or the event contains the needed details. Notis cannot infer missing plan information.

Does it create a subscription?

No. Stripe creates or reports the subscription; this workflow starts a Chatbotkit conversation.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Chatbotkit. A trigger fires from one place; an action lands in another.

Stripe triggers

Chatbotkit actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Complete Conversation

Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Integration

Tool to create a new integration. use when you need to set up a support channel integration for a bot after collecting the integration details.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Create Skillset

Tool to create a new skillset. use when you need to group multiple skills into a single reusable unit.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

List Bots

Tool to retrieve a paginated list of all bots. use when you need to browse or manage multiple bots, and iterate pages via cursor.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

List conversation messages

Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

List Conversations

Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

List Datasets

Tool to list datasets. use when you need to browse or paginate through available datasets.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

List Integrations

Tool to retrieve a list of trigger integrations. use when you need to browse or manage configured trigger integrations and iterate pages via cursor.

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Chatbotkit, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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