Follow up when a Stripe invoice is paid
Close the loop on invoice payments with a timely customer check-in.
Trigger
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Action
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Why this helps
Teams can overlook the moment to confirm a payment and guide the customer toward what happens next.
- Close the loop after a successful invoice payment.
- Give customers a clear next step you provide.
- Keep payment follow-up from becoming another manual reminder.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Chatbotkit once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Tell Notis to start a Chatbotkit conversation confirming the successful payment and sharing the next step from your instructions.
- 4Pick the Stripe Invoice Payment Succeeded trigger and choose where run reports should go.
- 5Test with one real successful invoice payment example.
Questions about this workflow
Does the trigger run for a failed invoice payment?
No. This workflow uses the Invoice Payment Succeeded event.
Can it explain what the invoice covered?
Only if that information is available in the event or you provide it in the prompt.
Can the chatbot mark an invoice as paid?
No. Stripe's event indicates the successful payment. This Chatbotkit workflow sends a conversation message.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Chatbotkit. A trigger fires from one place; an action lands in another.
Stripe triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Integration
Tool to create a new integration. use when you need to set up a support channel integration for a bot after collecting the integration details.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create Skillset
Tool to create a new skillset. use when you need to group multiple skills into a single reusable unit.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
List Bots
Tool to retrieve a paginated list of all bots. use when you need to browse or manage multiple bots, and iterate pages via cursor.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
List conversation messages
Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
List Conversations
Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.
Product Created Trigger
Triggered when a product is created in Stripe
List Datasets
Tool to list datasets. use when you need to browse or paginate through available datasets.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
List Integrations
Tool to retrieve a list of trigger integrations. use when you need to browse or manage configured trigger integrations and iterate pages via cursor.
Connect any two apps with Notis in the middle.
Stripe and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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