Surface failed Stripe payments in Chaser
Make a failed payment visible where you manage outstanding invoices and customer follow-up.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Update Invoice
Tool to update an existing invoice's information using its unique identifier. use after confirming the invoice exists when you need to modify fields like status, amounts, or dates.
Why this helps
A failed payment can get buried in Stripe while the related invoice remains unchanged in Chaser.
- Make payment issues easier to spot in Chaser.
- Reduce the chance of missed collection follow-up.
- Keep uncertain invoice matches out of automatic updates.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Chaser once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for failed payment review.
- 3Tell Notis to find the matching Chaser invoice for each failed Payment Intent and apply your chosen review status only when the match is clear.
- 4Pick the Stripe Payment Intent Failed trigger and choose where run reports should go.
- 5Test with one real failed payment linked to a known Chaser invoice.
Questions about this workflow
Which status should Notis use?
Name a status that your Chaser organization supports in the instruction. The available event description does not specify valid status values.
Can it identify the related invoice every time?
Only when the event and Chaser record share a reliable reference or you provide a matching rule. Ask Notis to report ambiguous matches without changing an invoice.
Does this contact the customer?
The selected Chaser action updates an invoice. It does not send a customer communication.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Chaser. A trigger fires from one place; an action lands in another.
Stripe triggers
Chaser actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Invoice
Tool to create a new invoice record in the organization. use after ensuring the customer exists in chaser.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Credit Notes
Tool to retrieve a list of credit notes. use after authenticating this detail.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Get Customer by ID
Tool to retrieve details for a specific customer by their external (source system) id. use after obtaining the external id when you need specific customer information.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Get Customers
Tool to retrieve a list of all customers associated with the organization. use when you need to display or process complete customer contact and status information.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Get Organization
Tool to retrieve information about the connected organizations. use when you need organization ids, currency, timezone, or legal details before other operations.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Create Credit Note
Tool to create a new credit note record in the organization. use after confirming invoice adjustments.
Product Created Trigger
Triggered when a product is created in Stripe
Create Customer
Tool to create a new customer record in chaser. use after obtaining basic auth credentials.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Update Customer
Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."
Connect any two apps with Notis in the middle.
Stripe and Chaser, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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