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Keep failed charge customers in view

A direct charge failure may call for a customer conversation. Put available customer details into CentralstationCRM for follow-up.

Trigger

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

Action

Create Person

Tool to create a new person record. use when you need to add a person to your crm before linking them to other records.

Why this helps

A failed direct charge can be missed when payment issues and customer records are handled in separate places.

  • Capture available customer details for follow-up.
  • Reduce manual contact entry after charge failures.
  • Keep payment issue context near CRM contacts.

Setup

Build it in a few focused steps.

  • 1Connect Stripe and CentralstationCRM once in the Notis portal.
  • 2Create a new automation in Notis and name it.
  • 3Tell Notis to create a person from the customer details available when a direct charge fails.
  • 4Choose the Stripe charge failed trigger and where run reports should go.
  • 5Test with one real failed charge example.

Questions about this workflow

Does this cover all Stripe payment failures?

This trigger covers direct charge failures in Stripe's legacy Charges API. Payment intent failures have a separate trigger.

What if the charge does not include contact details?

Notis can only create a person from details available with the event. You can provide a separate source of missing information in your instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Centralstationcrm. A trigger fires from one place; an action lands in another.

Stripe triggers

Centralstationcrm actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Check Connection

Tool to verify the connection status of the centralstationcrm api key. use when validating credentials before making other api calls.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Count People

Tool to retrieve the total number of people in the account. use when you need the current total number of contacts in your centralstationcrm account. example: "how many contacts exist in my account?"

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Create Company

Tool to create a new company record. use when you need to add an organization to your crm before linking it to contacts or deals.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Create Deal

Tool to create a new deal record. use when needing to log a sales opportunity after grouping contacts or companies.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Create Person

Tool to create a new person record. use when you need to add a person to your crm before linking them to other records.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Create Person Address

Tool to create a new address for a specific person. use when you need to add or update postal details after confirming person id.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Create Person Assistant

Tool to create a new assistant (assi) entry for a specific person. use after confirming the person id when you need to manage assistant contacts.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Create Person Avatar

Tool to create a new avatar for a specific person. use when you need to attach a base64-encoded image file after confirming the person's id.

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Centralstationcrm, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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