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Start subscriber onboarding with Capsule account context

When a subscription starts, find the Capsule account and make the next onboarding step easier to plan.

Trigger

Subscription Added Trigger

Triggered when a subscription is added in Stripe

Action

List Parties

Tool to list all parties (contacts) on the account. use when you need to fetch contacts with optional filters or embed additional related data.

Why this helps

A new subscription can trigger onboarding work before anyone has found the right CRM history.

  • Search Capsule parties after a subscription is added.
  • Bring account context into the subscriber onboarding handoff.
  • Help teams notice missing CRM records early.

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Capsule CRM once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3Tell Notis to find the Capsule party matching the new subscriber and summarize relevant available account details.
  • 4Choose the Stripe Subscription Added trigger and select where run reports should go.
  • 5Test with one real subscription example.

Questions about this workflow

Does this workflow create an onboarding task?

No. It searches Capsule parties and can report the matching account context for a person to use.

Can it find the right party if Stripe has limited customer details?

A reliable match depends on identifying information available from Stripe and Capsule. Notis should report uncertainty instead of assuming a match.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Capsule crm. A trigger fires from one place; an action lands in another.

Stripe triggers

Capsule crm actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Capsule CRM Party

Tool to create a party in capsule crm. use when you have collected a person's or organisation's details and need to add a new record.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Party

Tool to fully delete a specific party (person or organisation) from capsule crm. use when you need to completely remove a party after confirming no active references remain.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

List Deleted Opportunities

Tool to list opportunities deleted or restricted since a given date. use when you need to identify recently deleted or restricted opportunities.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

List deleted parties

Tool to retrieve parties deleted since a given date. use when you need to sync deletions.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

List Entries By Date

Tool to list notes, emails, and completed party tasks in descending order by entry date. use when you need the most recent entries first after authenticating.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

List Organisation Employees

Tool to list employees linked to a specific organisation (party). use when you need to retrieve all employees under a given organisation.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

List Parties

Tool to list all parties (contacts) on the account. use when you need to fetch contacts with optional filters or embed additional related data.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

List Projects

Tool to list projects (cases) from capsule crm. use when you need a paginated or filtered view of projects.

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Capsule crm, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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