Keep Capsule records current when subscriptions end
Reflect a subscription ending in the matching Capsule party so account context stays current.
Trigger
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Action
Update Capsule CRM Party
Tool to update an existing person or organisation (party) in capsule crm. use when you need to modify specific fields of a party after confirming its id. example: "update party 11587 to remove phone number 12136 and add a new work email."
Why this helps
Subscription cancellations can leave CRM records looking active long after billing has stopped.
- Reflect a subscription-ended update in the matching Capsule party.
- Reduce stale account context after a subscription deletion.
- Make retention or win-back follow-up easier to coordinate.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Capsule CRM once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to identify the matching Capsule party and update an appropriate available field to reflect that the Stripe subscription ended.
- 4Choose the Stripe Subscription Deleted trigger and select where run reports should go.
- 5Test with one real deleted subscription example.
Questions about this workflow
Can this set a dedicated subscription status field?
Only if that field is available to the Capsule party update action. State the intended update clearly and review the run report.
Will it delete the Capsule party?
No. It updates the matched party record; it does not delete the party.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Capsule crm. A trigger fires from one place; an action lands in another.
Stripe triggers
Capsule crm actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Capsule CRM Party
Tool to create a party in capsule crm. use when you have collected a person's or organisation's details and need to add a new record.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Party
Tool to fully delete a specific party (person or organisation) from capsule crm. use when you need to completely remove a party after confirming no active references remain.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
List Deleted Opportunities
Tool to list opportunities deleted or restricted since a given date. use when you need to identify recently deleted or restricted opportunities.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
List deleted parties
Tool to retrieve parties deleted since a given date. use when you need to sync deletions.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
List Entries By Date
Tool to list notes, emails, and completed party tasks in descending order by entry date. use when you need the most recent entries first after authenticating.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
List Organisation Employees
Tool to list employees linked to a specific organisation (party). use when you need to retrieve all employees under a given organisation.
Product Created Trigger
Triggered when a product is created in Stripe
List Parties
Tool to list all parties (contacts) on the account. use when you need to fetch contacts with optional filters or embed additional related data.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
List Projects
Tool to list projects (cases) from capsule crm. use when you need a paginated or filtered view of projects.
Connect any two apps with Notis in the middle.
Stripe and Capsule crm, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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