Start support materials when a direct Stripe charge fails
Catch a failed direct charge and start the design work your team uses to support payment recovery.
Trigger
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Action
Create canva design with optional asset
Create a new canva design using a preset or custom dimensions, and add an asset with `asset id` from a user's project using relevant apis.
Why this helps
A direct charge failure can get buried in payment operations before anyone prepares the supporting materials.
- Starts a design from the direct charge failure trigger.
- Creates a repeatable design starting point for support materials.
- Accepts a supplied asset ID for an existing Canva project asset.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Canva once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name and prompt.
- 3Tell Notis to create a Canva support design using a selected preset or dimensions and optional supplied asset ID.
- 4Pick the Stripe Charge Failed trigger and choose where run reports go.
- 5Test with one real failed direct charge.
Questions about this workflow
Does this work for every Stripe payment failure?
This workflow uses the listed Charge Failed event, which is for direct charges in Stripe's legacy Charges API. Use the Payment Intent Failed trigger for payment intent failures.
Can it create a design from an existing Canva template?
The listed create design action describes a preset or custom dimensions and an optional asset. It does not specify template autofill, so do not assume it can populate a template.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Canva. A trigger fires from one place; an action lands in another.
Stripe triggers
Canva actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Access user specific brand templates list
This year, brand template ids will change; integrations storing them must update within 6 months. also, api use requires canva enterprise membership.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create canva design with optional asset
Create a new canva design using a preset or custom dimensions, and add an asset with `asset id` from a user's project using relevant apis.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create comment reply in design
This preview api allows replying to comments within a design on canva, with a limit of 100 replies per comment. users should note potential unannounced changes, and that preview apis are not eligible for public integrations.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create design comment in preview api
This api is in preview and may change without notice; integrations using it won't pass review. it allows creating comments on a design, with a limit of 1000 comments per design.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create user or sub folder
This api creates a folder in a canva user's projects at the top level or within another folder, returning the new folder's id and additional details upon success.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Delete asset by id
You can delete an asset by specifying its `assetid`. this operation mirrors the behavior in the canva ui. deleting an item moves it to the trash. deleting an asset doesn't remove it from designs that already use it.
Product Created Trigger
Triggered when a product is created in Stripe
Exchange oauth 2 0 access or refresh token
The oauth 2.0 endpoint issues time-limited (4-hour) access tokens of up to 4kb for user authorization via codes or refresh tokens. it requires client id/secret for authentication.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Fetch asset upload job status
Summarize asset upload outcome by repeatedly calling the endpoint until a 'success' or 'failed' status is received after using the create asset upload job api.
Connect any two apps with Notis in the middle.
Stripe and Canva, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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