Spot onboarding gaps around new subscriptions
Turn a useful subscription signal into a focused question for your product team.
Trigger
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Action
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Why this helps
Subscription activity can provide useful context, but teams may miss the onboarding issue behind it or overinterpret the billing event.
- Create a post only for an issue your team defines as actionable.
- Keep billing signals connected to product review.
- Avoid exposing payment details in feedback.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Canny once in the Notis portal.
- 2Create an automation by naming it and describing the outcome in one instruction.
- 3Tell Notis to create a Canny post only when the subscription event includes a defined onboarding issue, and omit sensitive payment data.
- 4Pick the Stripe Subscription Added trigger and choose where run reports go.
- 5Test with one real example and confirm the post does not infer an issue from subscription creation alone.
Questions about this workflow
Does every new subscription indicate onboarding trouble?
No. Configure the instruction to require a defined, supported onboarding signal before creating a post.
Can Notis add context that Stripe does not provide?
No. Any extra context or definition of an actionable issue must come from information available to the automation or from your instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Canny. A trigger fires from one place; an action lands in another.
Stripe triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Product Created Trigger
Triggered when a product is created in Stripe
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
Stripe and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Canny.