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Make failed direct charges easier to follow up

A failed legacy charge can create a Campayn contact for a human review queue or recovery audience.

Trigger

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

Action

Create Contact

Tool to create a new contact in a specific list. use when you need to add a contact after gathering details.

Why this helps

Charge failures often require a separate follow-up, but the details can be buried in the payment system.

  • Make a failed direct charge visible in Campayn
  • Keep payment review tasks grouped
  • Reduce manual checks for legacy charge failures

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Campayn once in the Notis portal.
  • 2Create an automation by telling Notis to add customers from failed direct charges to your Campayn payment review list.
  • 3Pick the Stripe Charge Failed trigger.
  • 4Choose where run reports should go.
  • 5Test with one real failed direct charge example.

Questions about this workflow

What kind of failure triggers this workflow?

It uses the Stripe event for a failed direct charge in the legacy Charges API.

Can Campayn retry the Stripe charge?

No. The available Campayn action creates a contact and does not retry payments.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Campayn. A trigger fires from one place; an action lands in another.

Stripe triggers

Campayn actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Contact

Tool to create a new contact in a specific list. use when you need to add a contact after gathering details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Contact

Tool to delete a specific contact. use when you need to remove a contact permanently after confirming it should be deleted. example: "delete contact 123".

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Delete List

Tool to delete a specific contact list. use when cleaning up unused lists after confirming they are no longer needed. example: "delete list 123".

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Delete webform

Tool to delete a specific webform. use when removing outdated or unnecessary webforms after confirming they are no longer needed. example: "delete webform 123".

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Get Contact

Tool to retrieve a specific contact by id. use when you need to fetch full contact details after confirming the contact id.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Get Contacts

Tool to retrieve all contacts in a specified list. use when you need to fetch list contacts after confirming list id.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Get List

Tool to retrieve a specific contact list by id. use when you need to fetch list details like name, tags, and contact count after knowing the list id.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Get Lists

Tool to retrieve all contact lists. use when you need to fetch available lists before performing list-specific actions. example prompt: "list all my contact lists".

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Campayn, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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