Keep subscription cancellations visible
When a subscription ends, place the customer in your Campayn win-back audience for thoughtful follow-up.
Trigger
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Action
Create Contact
Tool to create a new contact in a specific list. use when you need to add a contact after gathering details.
Why this helps
A cancellation can go unnoticed until much later, making timely feedback or win-back outreach harder.
- Capture the cancellation milestone for review
- Keep potential win-back contacts in one audience
- Reduce manual checks of subscription status
Setup
Build it in a few focused steps.
- 1Connect Stripe and Campayn once in the Notis portal.
- 2Create an automation by telling Notis to add customers whose subscriptions are deleted to your Campayn win-back list.
- 3Pick the Stripe Subscription Deleted trigger.
- 4Choose where run reports should go.
- 5Test with one real subscription deletion example.
Questions about this workflow
Does this workflow cancel or change the Stripe subscription?
No. Stripe's subscription deletion event starts the workflow, and Campayn receives a contact creation action.
Does adding the contact automatically send a win-back email?
No. The listed Campayn action creates a contact only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Campayn. A trigger fires from one place; an action lands in another.
Stripe triggers
Campayn actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Tool to create a new contact in a specific list. use when you need to add a contact after gathering details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Contact
Tool to delete a specific contact. use when you need to remove a contact permanently after confirming it should be deleted. example: "delete contact 123".
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Delete List
Tool to delete a specific contact list. use when cleaning up unused lists after confirming they are no longer needed. example: "delete list 123".
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Delete webform
Tool to delete a specific webform. use when removing outdated or unnecessary webforms after confirming they are no longer needed. example: "delete webform 123".
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Get Contact
Tool to retrieve a specific contact by id. use when you need to fetch full contact details after confirming the contact id.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get Contacts
Tool to retrieve all contacts in a specified list. use when you need to fetch list contacts after confirming list id.
Product Created Trigger
Triggered when a product is created in Stripe
Get List
Tool to retrieve a specific contact list by id. use when you need to fetch list details like name, tags, and contact count after knowing the list id.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Get Lists
Tool to retrieve all contact lists. use when you need to fetch available lists before performing list-specific actions. example prompt: "list all my contact lists".
Connect any two apps with Notis in the middle.
Stripe and Campayn, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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