Follow up on failed Stripe payments with a Callingly call
Give payment problems a clear next step. Notis can ask Callingly to start a recovery call when a Stripe payment intent fails.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Create Outbound Call
Tool to create a new outbound call record. use after gathering call and lead details.
Why this helps
Failed payments can sit unnoticed while someone has to find the customer, understand the issue, and remember to follow up.
- Bring failed payments to a person’s attention sooner.
- Reduce manual lookup and follow-up work.
- Skip call requests when the event has no usable phone number.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Callingly in the Notis portal if they are not connected yet.
- 2Create an automation in Notis by naming it and adding a plain-language prompt.
- 3In one instruction, ask Notis to start a Callingly outbound call for a failed payment intent when the customer has a usable phone number, including the failure context.
- 4Pick Stripe's Payment Intent Failed trigger and choose where run reports should go.
- 5Test with one real failed payment example and review the run report.
Questions about this workflow
What happens if the Stripe event has no phone number?
The prompt should tell Notis to skip the call and report that customer phone details are missing.
Can this cover every kind of Stripe payment failure?
This workflow uses Stripe's Payment Intent Failed event. The listed Stripe triggers do not represent every possible payment failure path.
What should the call cover?
Ask Notis to provide the payment failure context and request a helpful, non-sensitive follow-up. Avoid asking the caller to disclose payment credentials.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Callingly. A trigger fires from one place; an action lands in another.
Stripe triggers
Callingly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Activate/Deactivate Client Account
Tool to activate or deactivate a client account. use when you need to toggle client access after onboarding or offboarding. example: "activate client 123" or "deactivate client 456".
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Agent
Tool to create a new agent. use when you need to register an agent in callingly after gathering their account id and contact details.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create Outbound Call
Tool to create a new outbound call record. use after gathering call and lead details.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create Client
Tool to create a new client. use when adding a new client to your callingly account.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create Team
Tool to create a new team. use when setting up a team configuration before adding agents.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Create Webhook
Tool to create a new webhook for call or lead events. use when you need to receive real-time notifications on specific events. example: "create a webhook for call completed events to http://example.com/callback".
Product Created Trigger
Triggered when a product is created in Stripe
Delete Agent
Tool to delete an agent. use when permanently removing an agent after confirming the agent id.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Delete Client
Tool to delete a client. use when you need to remove an existing client from your account after confirming its id.
Connect any two apps with Notis in the middle.
Stripe and Callingly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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