Review deleted subscriptions in BugHerd
Make subscription deletion follow-up a visible task, so account checks do not depend on someone noticing the Stripe event.
Trigger
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Action
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Why this helps
Subscription deletions can leave account, access, and customer follow-up decisions scattered across billing and team conversations.
- Make account review follow-up easier to spot
- Keep subscription status work in a shared queue
- Create a record for the team's defined next steps
Setup
Build it in a few focused steps.
- 1Connect Stripe and BugHerd once in the Notis portal.
- 2Create an automation in the portal under Automations, New Automation, or tell Notis from any channel.
- 3In one instruction, ask Notis to create a BugHerd task for the account review your team performs when a subscription is deleted and include available event details.
- 4Pick the Stripe Subscription Deleted trigger and choose where run reports should go.
- 5Test with one real subscription deletion event and review the created task.
Questions about this workflow
Does a deleted subscription tell us why the customer left?
The event description only says a subscription was deleted. Ask Notis to include available event details, and provide a reason separately if your process requires one.
Will this cancel access automatically?
No. The listed BugHerd action creates a task. Your team can use it to coordinate any account or access review.
Can we use this for retention outreach?
You can create a task for retention follow-up your team defines. This workflow does not send customer messages.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Bugherd. A trigger fires from one place; an action lands in another.
Stripe triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Stripe and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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