Keep payment investigation tasks current
Put the context from a failed payment intent in the discussion where your team is already working on payment reliability.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Why this helps
Payment failures can be investigated in parallel without a shared record of the latest event details.
- Update an existing payment investigation thread
- Share failure context without manual copying
- Keep reliability work visible to the team
Setup
Build it in a few focused steps.
- 1Connect Stripe and BugHerd once in the Notis portal.
- 2Create an automation in the portal under Automations, New Automation, or tell Notis from any channel.
- 3In one instruction, ask Notis to comment with available failure details on the BugHerd task used for payment intent investigations.
- 4Pick the Stripe Payment Intent Failed trigger and choose where run reports should go.
- 5Test with one real failed payment intent and confirm the right task receives the comment.
Questions about this workflow
How is this different from creating a task?
This workflow adds failure context to an existing investigation task so the team can keep one thread current.
What if there is not an existing task?
Use the Create Task action for a workflow that opens new work. This comment workflow needs an existing task to update.
Can the comment include the failure reason?
Ask Notis to include the failure details available in the event, then verify the resulting comment with a real example.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Bugherd. A trigger fires from one place; an action lands in another.
Stripe triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
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Triggered when a checkout session is completed in Stripe
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Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Create Project
Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."
Product Created Trigger
Triggered when a product is created in Stripe
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Tool to add a new task in a project. use when you have the project id and full task details ready.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create Webhook
Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Connect any two apps with Notis in the middle.
Stripe and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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