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Track new subscription follow-up in BugHerd

Make subscription onboarding work visible as soon as Stripe reports a new subscription.

Trigger

Subscription Added Trigger

Triggered when a subscription is added in Stripe

Action

Create Task

Tool to add a new task in a project. use when you have the project id and full task details ready.

Why this helps

New subscriptions can trigger welcome, access, or account checks that are easy to forget when they remain buried in billing activity.

  • Create a trackable home for subscription follow-up
  • Reduce missed onboarding or account checks
  • Keep subscription operations in the team's BugHerd workflow

Setup

Build it in a few focused steps.

  • 1Connect Stripe and BugHerd once in the Notis portal.
  • 2Create an automation in the portal under Automations, New Automation, or tell Notis from any channel.
  • 3In one instruction, ask Notis to create a BugHerd task for the subscription follow-up your team performs when Stripe adds a subscription.
  • 4Pick the Stripe Subscription Added trigger and choose where run reports should go.
  • 5Test with one real subscription event and confirm the task contains the available context.

Questions about this workflow

Does Stripe tell Notis what onboarding steps we need?

No. Describe your team's follow-up in the instruction. Notis can include the subscription data returned by the event.

Can this workflow grant access to a customer?

The listed BugHerd actions do not grant access. This workflow creates a tracking task for a team member to handle the follow-up.

Can I use this for a specific subscription type?

The trigger starts on a subscription added event, with no setup filters. State the desired handling in your instruction and supply any missing classification context.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Bugherd. A trigger fires from one place; an action lands in another.

Stripe triggers

Bugherd actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Guest to Project

Tool to add a guest (client) to a project. use when you want to add an existing client by id or invite a new client by email.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Member to Project

Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Create Attachment

Tool to add a new attachment to a task using an existing url. use when you have project and task ids and the external file url ready.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Create Column

Tool to create a new column in a project. use when you need to add a custom workflow column after identifying the project id.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Create Comment

Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Create Project

Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Create Task

Tool to add a new task in a project. use when you have the project id and full task details ready.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Create Webhook

Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Bugherd, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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