Review BugHerd payment triage columns after failures
Give your team a current view of its BugHerd workflow columns when payment intent failures need triage attention.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
List Columns
Tool to list all columns for a project. use when you need the full set of default and custom columns for a project.
Why this helps
Payment issue triage can slow down when the team does not know which workflow columns are available for routing new work.
- Retrieve the configured columns for a project during a payment failure event
- Help the team understand available triage stages
- Reduce separate manual checks of BugHerd project configuration
Setup
Build it in a few focused steps.
- 1Connect Stripe and BugHerd once in the Notis portal.
- 2Create an automation in the portal under Automations, New Automation, or tell Notis from any channel.
- 3In one instruction, ask Notis to list the columns for the BugHerd project your team uses for payment issue triage when a payment intent fails.
- 4Pick the Stripe Payment Intent Failed trigger and choose where run reports should go.
- 5Test with one real failed payment intent and confirm the report shows the expected project's columns.
Questions about this workflow
Does this create or update a task?
No. It lists the columns for a BugHerd project so your team can review its available triage stages.
How does Notis know which project to inspect?
Name the project or provide the project context in your instruction. The Stripe event does not identify your BugHerd project.
Why run a column check when a payment fails?
This can help teams review their available triage stages when a failure prompts a process check. It does not automatically route or categorize the issue.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Bugherd. A trigger fires from one place; an action lands in another.
Stripe triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Guest to Project
Tool to add a guest (client) to a project. use when you want to add an existing client by id or invite a new client by email.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Member to Project
Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
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Tool to add a new attachment to a task using an existing url. use when you have project and task ids and the external file url ready.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create Column
Tool to create a new column in a project. use when you need to add a custom workflow column after identifying the project id.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Create Project
Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."
Product Created Trigger
Triggered when a product is created in Stripe
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create Webhook
Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Connect any two apps with Notis in the middle.
Stripe and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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