Track failed direct charges in BugHerd
Move legacy direct charge failures into the team's issue queue so they can be investigated and followed up.
Trigger
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Action
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Why this helps
Failed direct charges may be buried in a legacy billing flow and escape the team's normal payment reliability review.
- Create a visible investigation item for charge failures
- Keep legacy billing issues in a shared work queue
- Reduce manual review of Stripe event activity
Setup
Build it in a few focused steps.
- 1Connect Stripe and BugHerd once in the Notis portal.
- 2Create an automation in the portal under Automations, New Automation, or tell Notis from any channel.
- 3In one instruction, ask Notis to create a BugHerd investigation task for a failed direct charge and include available failure context.
- 4Pick the Stripe Charge Failed trigger and choose where run reports should go.
- 5Test with one real failed direct charge and inspect the created task.
Questions about this workflow
Which charge failures start this automation?
It starts when a direct charge fails in Stripe's legacy Charges API.
Can it deduplicate repeated failures?
No deduplication rule is provided by the trigger definition. If you need deduplication, state the available identifier or history Notis should use and verify that data is available.
Can the new task be assigned to someone?
The listed Create Task action describes adding a task. Do not rely on assignment unless your BugHerd action supports it and your instruction can provide the required context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Bugherd. A trigger fires from one place; an action lands in another.
Stripe triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
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Connect any two apps with Notis in the middle.
Stripe and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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