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Notis

Keep account review tasks current after subscription deletion

Put the subscription deletion signal beside the account review work your team is already handling.

Trigger

Subscription Deleted Trigger

Triggered when a subscription is deleted in Stripe

Action

Create Comment

Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.

Why this helps

A subscription status change can go unnoticed by the people coordinating account checks in BugHerd.

  • Keep account review discussions current
  • Bring billing status into the team's task thread
  • Reduce manual updates after subscription changes

Setup

Build it in a few focused steps.

  • 1Connect Stripe and BugHerd once in the Notis portal.
  • 2Create an automation in the portal under Automations, New Automation, or tell Notis from any channel.
  • 3In one instruction, ask Notis to comment with available deletion details on the BugHerd task your team uses for account review.
  • 4Pick the Stripe Subscription Deleted trigger and choose where run reports should go.
  • 5Test with one real subscription deletion and verify the correct task is updated.

Questions about this workflow

Does a subscription deletion explain the customer's reason?

The event description does not provide a cancellation reason. Include a reason only if it is available in event data or supplied separately.

Can this create an account review task instead?

This workflow comments on an existing task. You can create a separate workflow using the Create Task action for new review work.

What details should I ask Notis to comment on?

Specify the subscription context your team needs, such as available identifiers or status details, and confirm those details are present in a real event.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Bugherd. A trigger fires from one place; an action lands in another.

Stripe triggers

Bugherd actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Guest to Project

Tool to add a guest (client) to a project. use when you want to add an existing client by id or invite a new client by email.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Member to Project

Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Create Attachment

Tool to add a new attachment to a task using an existing url. use when you have project and task ids and the external file url ready.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Create Column

Tool to create a new column in a project. use when you need to add a custom workflow column after identifying the project id.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Create Comment

Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Create Project

Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Create Task

Tool to add a new task in a project. use when you have the project id and full task details ready.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Create Webhook

Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Bugherd, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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