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Investigate failed payment intents with a test run

Use a failed payment intent as a cue to run the Bugbug test that covers your payment path, then review the result in your report channel.

Trigger

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

Action

Run test

Execute a test in bugbug and return the test run details. this action allows you to run a specific test with optional configuration for browser, device, viewport, and variable overrides. it returns detailed information about the test run including step-by-step execution status.

Why this helps

Payment failures can demand investigation, but starting the relevant test by hand adds another step when attention is already split.

  • Starts a named payment test after a failed payment intent event.
  • Makes the resulting test run easier to find and review.
  • Reduces the need to switch to Bugbug to start an investigation.

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Bugbug once in the Notis portal.
  • 2Create an automation in the portal or tell Notis from any channel to create one.
  • 3In one instruction, name the Bugbug payment test to run after a failed payment intent.
  • 4Pick the Stripe Payment Intent Failed trigger and choose where run reports go.
  • 5Test with one real example and confirm the report is useful.

Questions about this workflow

Does the workflow retry the Stripe payment?

No. The available Bugbug action runs a test. This workflow does not retry or change the Stripe payment.

Can it tell me why the payment failed?

The trigger is a failed payment intent, and the action runs your named Bugbug test. Use Stripe's own event details to investigate the payment reason.

Can the test vary based on the failure reason?

Only if the relevant behavior is supported by the test and information available to Notis. Specify the test outcome you want in your instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Bugbug. A trigger fires from one place; an action lands in another.

Stripe triggers

Bugbug actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get test run details

Get detailed information about test runs from bugbug. this action retrieves test run details with optional filtering parameters.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List suites

List all available test suites in the bugbug platform. this tool makes a get request to the /suites/ endpoint and returns a list of available test suites with pagination support.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

List tests

Retrieves a list of all available tests in the bugbug account. this action provides access to all tests in the account with pagination support. it returns basic information about each test including its id, name, description, and timestamps.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Run test

Execute a test in bugbug and return the test run details. this action allows you to run a specific test with optional configuration for browser, device, viewport, and variable overrides. it returns detailed information about the test run including step-by-step execution status.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Connect any two apps with Notis in the middle.

Stripe and Bugbug, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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