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Prepare member follow-up after a failed payment

When a payment intent fails, Notis can retrieve the available user fields so you can review what account information is available for follow-up.

Trigger

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

Action

Get User Fields

This tool fetches all available fields from the users data table in your brilliant directories website. it provides a detailed list of available fields for user operations including creation, updating, and retrieval.

Why this helps

Payment recovery gets harder when you have to switch apps just to check which member details the directory can provide.

  • Prompt a directory field review when a payment intent fails.
  • See which user fields are available for account follow-up.
  • Reduce app switching during payment triage.

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Brilliant Directories once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis from any channel.
  • 3Describe in one instruction that a payment intent failure should retrieve Brilliant Directories user fields and summarize the available fields for follow-up.
  • 4Pick the Stripe Payment Intent Failed trigger and choose where run reports go.
  • 5Test with one real failed payment intent and review the report.

Questions about this workflow

Does this retrieve a member's individual record?

The selected action retrieves available fields from the users data table. It does not retrieve an individual user's record.

Will this retry the failed payment?

No. The selected Brilliant Directories action retrieves user fields; it does not retry a Stripe payment.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Brilliant directories. A trigger fires from one place; an action lands in another.

Stripe triggers

Brilliant directories actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create User

This tool creates a new user record in the brilliant directories website database. it supports creating new users with essential details such as email, password, subscriptionid and optional parameters including name, company, contact details, and address information.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete User

This tool deletes an existing user record from the brilliant directories website database. it allows for the complete removal of a user record and, optionally, the deletion of the member's uploaded images.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Get Data Categories

This tool fetches all data categories in a brilliant directories website. data categories are distinct from top categories and represent the various types of data organization within the system.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Get Lead Fields

This tool retrieves all available fields in the leads table from a brilliant directories website. it returns a json object containing a list of fields and their associated metadata (field name, field type, field label, whether the field is required, and if it is a system field) that can be used to understand the structure and metadata of lead-related fields.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Get Reviews Fields

This tool retrieves all the available fields in the users reviews table from a brilliant directories website. it is a standalone tool that requires only authentication and provides a comprehensive list of review information such as review text, rating, timestamp, user identification fields, and any custom configured fields in the reviews system.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Get User Fields

This tool fetches all available fields from the users data table in your brilliant directories website. it provides a detailed list of available fields for user operations including creation, updating, and retrieval.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Connect any two apps with Notis in the middle.

Stripe and Brilliant directories, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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