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Notis

Bring Brevo contact details into new subscription review

When a subscription starts, Notis can retrieve the corresponding Brevo contact details for a smoother customer handoff.

Trigger

Subscription Added Trigger

Triggered when a subscription is added in Stripe

Action

Get Contact Details

This tool retrieves detailed information about a specific contact in brevo. you can identify the contact using their email address (url-encoded), their unique contact id, or their sms attribute value.

Why this helps

New subscriptions can trigger manual record searches before anyone can make a confident follow-up.

  • Retrieve contact details at subscription start.
  • Give the team customer context for the next follow-up.
  • Reduce the time spent searching for a matching record.

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Brevo once in the Notis portal.
  • 2Create an automation from any channel or in Automations, New Automation.
  • 3Tell Notis to look up the Brevo contact matching the customer email for a new Stripe subscription.
  • 4Pick Stripe's Subscription Added trigger and choose where run reports go.
  • 5Test with one real new subscription example.

Questions about this workflow

Will it add a Brevo contact if none is found?

No. This workflow retrieves details for a matching contact; it does not create one.

Which identifier is used for the lookup?

The instruction can use the customer email present in the subscription event. If that email is unavailable, the workflow may not find a match.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Brevo. A trigger fires from one place; an action lands in another.

Stripe triggers

Brevo actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create a company

This tool allows you to create a new company in your brevo account.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create or Update Email Template

This tool creates a new email template or updates an existing one in brevo. if a 'templateid' is provided, it performs an update; otherwise, it creates a new template.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Create SMS Campaign

This tool allows you to create a new sms campaign in brevo. you can specify the campaign name, sender, content, recipients (by providing list ids, exclusion list ids, or segment ids), and optionally schedule the campaign for a specific time. you can also enable unicode characters, add an organization prefix, and include unsubscribe instructions.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Delete a company

Deletes a company from brevo using its unique identifier.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Delete Contact

Deletes a contact from brevo using its unique identifier.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Delete Email Template

This tool deletes an inactive email template from brevo. you need to provide the 'templateid' of the email template you want to delete. only inactive templates can be deleted.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Delete SMS Campaign

This tool deletes an existing sms campaign.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Find Contact

This tool checks if a contact exists in brevo. it searches for a contact using either an email address or mobile number, with the email being prioritized if both are provided.

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Brevo, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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