Prepare partner context for failed payment follow-up
Give payment follow-up a little more context by checking the partner information Boxhero has available.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
BoxHero - List Partners
Tool to list partners (suppliers and customers). Use when retrieving partner information with optional type filtering and pagination.
Why this helps
A failed payment can require context gathering across tools before anyone knows what to do next.
- Starts a follow-up report as soon as a payment intent fails.
- Shows available Boxhero partner information for review.
- Makes missing or ambiguous partner matches visible.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Boxhero once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, ask Notis to look for a matching Boxhero partner using details present in the failed payment event and report uncertainty.
- 4Pick Payment Intent Failed as the trigger and choose where run reports go.
- 5Test with one real failed payment intent and review the report.
Questions about this workflow
Will Boxhero always contain the payer as a partner?
No. The workflow should report when no clear match is available instead of assuming that a payer and partner are the same record.
Does this retry or refund the payment?
No. The available Boxhero action only lists partners, and this workflow does not perform Stripe payment operations.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Boxhero. A trigger fires from one place; an action lands in another.
Stripe triggers
Boxhero actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Invoice Payment Succeeded Trigger
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Get Location
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Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
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Subscription Added Trigger
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Tool to list basic inventory transactions. Use when you need a high-level overview of in/out/move transactions.
Connect any two apps with Notis in the middle.
Stripe and Boxhero, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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