Check item details after a failed charge
Bring relevant inventory context into view when a direct charge fails, without losing the payment follow-up thread.
Trigger
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Action
List Items
Tool to list items. Use when fetching products with optional location filters and pagination.
Why this helps
A failed charge can be left unresolved while the team separately hunts for order or item context.
- Prompts a timely item lookup after a direct charge failure.
- Presents available item details in a follow-up report.
- Flags when the charge does not contain enough information to find an item.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Boxhero once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, ask Notis to retrieve a matching Boxhero item from available charge details and summarize returned quantity information or missing match data.
- 4Pick Charge Failed as the trigger and choose where run reports go.
- 5Test with one real failed direct charge and review the report.
Questions about this workflow
Does this apply to every kind of Stripe payment failure?
This trigger covers direct charge failures in Stripe's legacy Charges API. Use the separate payment intent trigger for payment intent failures.
Will this reserve stock or change quantities?
No. Get Item returns item details; it does not reserve or change inventory.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Boxhero. A trigger fires from one place; an action lands in another.
Stripe triggers
Boxhero actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Item
Tool to delete a specific item (barcode) by its ID. Use when you need to remove an item from the inventory.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
BoxHero - Delete Location
Tool to delete a specific warehouse location by its ID. Use when you need to remove a location from the system.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Get Item
Tool to retrieve a specific item (barcode) by ID. Use when you need detailed information about a single item including its attributes, pricing, and inventory quantities.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Get Item Attribute
Tool to retrieve a specific item attribute by ID. Use when you need to get detailed information about an item attribute specification.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Get Location
Tool to retrieve a specific location by ID. Use when you need detailed information about a particular warehouse location including its name, quantity, and notes.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get Member
Tool to retrieve a specific team member by ID. Use when you need to get details about a particular member.
Product Created Trigger
Triggered when a product is created in Stripe
Get Linked Team Info
Tool to get information about the linked team and its mode. Use when you need to retrieve the currently linked team details.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
BoxHero - List Basic Transactions
Tool to list basic inventory transactions. Use when you need a high-level overview of in/out/move transactions.
Connect any two apps with Notis in the middle.
Stripe and Boxhero, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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