Find chat context for failed Stripe payments
When a payment fails, get a concise review of relevant Botpress conversations so you can decide what needs attention next.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
Why this helps
A failed payment can leave you searching across payment records and chat history to understand what happened.
- Summarize matching conversations when customer identifiers are available in the returned data.
- Surface questions or friction that may help guide a human follow-up.
- Reduce manual switching between payment events and chat history.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Botpress once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to review available Botpress conversations for context related to the failed payment and summarize useful follow-up points.
- 4Pick the Stripe Payment Intent Failed trigger.
- 5Choose where run reports go, then test with one real example.
Questions about this workflow
Will this find a conversation for every failed payment?
Only when the available Botpress conversation data includes information that can be matched to the payment. Notis can summarize returned data, but cannot infer a missing customer identity.
Does this automatically contact the customer?
No. The listed Botpress action retrieves conversations. The automation summarizes context for your review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Botpress. A trigger fires from one place; an action lands in another.
Stripe triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete File
Tool to delete a file by its id or key. use after confirming the file exists.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Account
Tool to get details of the authenticated account. use after confirming valid credentials.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
LIST_BOT_ISSUES
Tool to list issues associated with a specific bot. use when you need to discover errors or configuration problems tied to a bot, optionally paginating through results.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
LIST_FILE_TAGS
Tool to list all tags used across all bot files. use when you need to retrieve or display file tag metadata; supports pagination via nexttoken.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
LIST_FILE_TAG_VALUES
Tool to list all values for a given file tag across all files. use after determining the tag name; supports pagination via nexttoken.
Product Created Trigger
Triggered when a product is created in Stripe
LIST_PUBLIC_WORKSPACES
Tool to retrieve a list of public workspaces. use when browsing publicly available workspaces before selection.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
LIST_WORKSPACES
Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.
Connect any two apps with Notis in the middle.
Stripe and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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