Turn checkout chat context into onboarding notes
A completed checkout can be a useful moment to gather the questions customers raised before buying.
Trigger
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Action
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
Why this helps
Questions asked during the buying process can get lost before anyone turns them into clearer onboarding or follow-up.
- Summarize relevant available conversations after checkout.
- Surface recurring questions that could inform onboarding improvements.
- Keep post-purchase review tied to a real checkout event.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Botpress once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for post-checkout chat review.
- 3Tell Notis to summarize relevant available Botpress conversations and identify customer questions that could inform onboarding.
- 4Pick the Stripe Checkout Session Completed trigger.
- 5Choose where run reports go, then test with one real example.
Questions about this workflow
Will this reveal questions for every new buyer?
It can only use conversations returned by Botpress. A matching buyer or checkout identity must be present in the available data for a specific conversation to be associated.
Does this update onboarding content?
No. The available Botpress actions here list conversations and related metadata; this workflow reports insights for you to review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Botpress. A trigger fires from one place; an action lands in another.
Stripe triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete File
Tool to delete a file by its id or key. use after confirming the file exists.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Account
Tool to get details of the authenticated account. use after confirming valid credentials.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
LIST_BOT_ISSUES
Tool to list issues associated with a specific bot. use when you need to discover errors or configuration problems tied to a bot, optionally paginating through results.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
LIST_FILE_TAGS
Tool to list all tags used across all bot files. use when you need to retrieve or display file tag metadata; supports pagination via nexttoken.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
LIST_FILE_TAG_VALUES
Tool to list all values for a given file tag across all files. use after determining the tag name; supports pagination via nexttoken.
Product Created Trigger
Triggered when a product is created in Stripe
LIST_PUBLIC_WORKSPACES
Tool to retrieve a list of public workspaces. use when browsing publicly available workspaces before selection.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
LIST_WORKSPACES
Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.
Connect any two apps with Notis in the middle.
Stripe and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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