Respond to subscription cancellations in Botbaba
A cancellation may need a clear next step, such as a feedback or account guidance action. Let Notis use Stripe's subscription deletion event to start the Botbaba action you choose.
Trigger
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Action
Execute Bot Action By User
Tool to execute a bot action for specific users. Use when you need to trigger actions for one or multiple bot users.
Why this helps
Cancellation follow-up is easy to miss when billing changes and customer conversations happen in separate tools.
- Bring cancellations to attention promptly.
- Start a consistent Botbaba follow-up action.
- Avoid checking Stripe manually to notice each deleted subscription.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Botbaba once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to execute your chosen Botbaba user action for the customer when a Stripe subscription is deleted.
- 4Pick Stripe's Subscription Deleted trigger and choose where run reports should go.
- 5Test with one real cancellation event and confirm Botbaba can identify the corresponding user.
Questions about this workflow
Can I choose what Botbaba does after cancellation?
Yes. Describe the user action you want Notis to execute. The action should match a follow-up you have set up in Botbaba.
Will this recover a reason for cancellation?
No. The listed Stripe trigger is a subscription deletion event. Add any cancellation reason you need to the instruction or provide it through another source.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Botbaba. A trigger fires from one place; an action lands in another.
Stripe triggers
Botbaba actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Shopify Cart Creation Simulator
Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cart Creation Shopify Webhook
Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Cart Update Shopify Webhook
Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Shopify Checkout Creation Webhook Receiver
Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Checkout Update Shopify Webhook
Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Delete a broadcast campaign
Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.
Product Created Trigger
Triggered when a product is created in Stripe
Delete Contact
Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Delete a conversation flow
Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.
Connect any two apps with Notis in the middle.
Stripe and Botbaba, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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