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Add rental order context to failed payment follow-up

A failed payment is easier to triage when the related rental order is close at hand.

Trigger

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

Action

Get Orders

Tool to list all orders. use when you need to retrieve orders, optionally filtered by search term or paginated.

Why this helps

Payment alerts often arrive without the rental context needed to decide what follow-up is appropriate.

  • Pair payment exceptions with possible rental order context.
  • Give the team a concise report for human follow-up.
  • Avoid taking action on an uncertain order match.

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Booqable once in the Notis portal.
  • 2Create an automation in the portal or tell Notis from any channel.
  • 3In one instruction, ask Notis to search Booqable orders using identifiers available in the failed payment and report possible matches for review.
  • 4Pick the Stripe Payment Intent Failed trigger and choose where run reports go.
  • 5Test with one real failed payment intent.

Questions about this workflow

Will this retry the payment or contact the customer?

No. The selected Booqable action only retrieves orders. The workflow prepares context for a person to decide what to do next.

Can it always find the matching order?

Only when the failed payment includes details that can be matched to Booqable order data. Notis should report when a match is uncertain.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Booqable. A trigger fires from one place; an action lands in another.

Stripe triggers

Booqable actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Customer

Tool to create a new customer. use when onboarding a new client and you have verified their details. example: create 'jane doe' with email jane@doe.com.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Order

Tool to create a new order. use after collecting valid customer id and timing details. example: create an order for customer '297f2584-...' starting at '2018-01-01t09:00:00z'.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Create Product Group

Tool to create a new product group in booqable. use when you have defined the group's name and pricing details and want to organize items under a shared group.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Delete Customer

Tool to delete (archive) a customer by id. use after confirming the customer should be hidden from searches.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Delete Order

Tool to delete (archive) an order by id. use when you need to hide completed or canceled orders from active listings.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Delete Product Group

Tool to delete a product group by id. use when you need to permanently remove a product group from your catalog after confirming its identifier.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Get Customer

Tool to fetch a specific customer by id. use after obtaining a customer identifier to retrieve full customer details.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Get Customers

Tool to retrieve a list of customers. use when you need to paginate through customers.

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Booqable, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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