Ask for feedback after a Stripe subscription ends
Make it easier to learn from cancellations with a consistent, respectful voice follow-up.
Trigger
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Action
Make a phone call from agent
Initiate calls
Why this helps
Cancellation feedback is easy to miss when there is no reliable handoff from billing events to customer outreach.
- Prompt a timely feedback request after cancellation.
- Use a consistent, respectful script.
- Reduce the work of identifying and contacting former subscribers.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Bolna once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis in one instruction to have the selected Bolna agent request feedback after a subscription is deleted, using your chosen script.
- 4Pick the Stripe Subscription Deleted trigger, then choose where run reports should go.
- 5Test with one real subscription deletion example.
Questions about this workflow
Does this tell me why the customer cancelled?
The automation can ask for a reason, but the event description does not provide one. Any answer depends on what the customer shares during the call.
Can the call restore a deleted subscription?
No. The listed Bolna actions support calls and agent or batch management, not Stripe subscription changes.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Bolna. A trigger fires from one place; an action lands in another.
Stripe triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Fetch all batches by agent id
List all batches for agent
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Get all agents
List all agents
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Get all phone numbers
List all phone numbers for your account
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get execution by id
Retrieve specific execution by `execution id`
Product Created Trigger
Triggered when a product is created in Stripe
Make a phone call from agent
Initiate calls
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
Stripe and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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