Follow up on failed Stripe payments with a Bolna call
Give customers a timely voice follow-up when a payment fails, without adding another task to your queue.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Make a phone call from agent
Initiate calls
Why this helps
Failed payments can sit unnoticed while founders manually review Stripe and decide who needs a follow-up.
- Respond to failed payment events promptly.
- Use a consistent voice agent for the first follow-up.
- Reduce manual review and call initiation.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Bolna once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis in one instruction to have the selected Bolna agent call the customer about the failed payment and explain the next step.
- 4Pick the Stripe Payment Intent Failed trigger, then choose where run reports should go.
- 5Test with one real failed payment example.
Questions about this workflow
What starts the call?
The automation starts when Stripe reports a failed payment intent.
Can the call resolve the payment issue?
The voice agent can explain the next step you specify. Payment changes or retries are not part of the listed Bolna actions.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Bolna. A trigger fires from one place; an action lands in another.
Stripe triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Fetch all batches by agent id
List all batches for agent
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Get all agents
List all agents
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Get all phone numbers
List all phone numbers for your account
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get execution by id
Retrieve specific execution by `execution id`
Product Created Trigger
Triggered when a product is created in Stripe
Make a phone call from agent
Initiate calls
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
Stripe and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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